Privacy Policy & Legal Notices
1. Company Information and Data Controller
The website bruxellesplombiers.be is operated by
Thizou SRL (Plombiers Willems), registered under number BE0731752954,
with offices at Steenweg op Mechelen 455/1, 1950 Kraainem, Belgium.
Contact:
- [email protected]
- 0471 12 33 23
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Identification and contact details (name, phone, email, preferred language).
- Information you provide when contacting us or requesting a quote.
- Technical and browsing information (cookies, anonymized analytics data).
3. Purposes and Legal Basis
We process your data in order to:
- Respond to inquiries and service requests.
- Prepare quotes and invoices.
- Send updates about our services (with your consent).
- Perform anonymized statistical analysis.
- Comply with legal obligations.
4. Data Protection and Retention
We implement appropriate measures to protect your personal data. Data is generally retained
for up to one year, unless longer storage is required by law.
5. Your Rights
You have the right to:
- Access and obtain a copy of your data (portability).
- Request correction or deletion of your data.
- Restrict or object to processing (especially marketing).
- Withdraw consent at any time.
- Lodge a complaint with the Belgian Data Protection Authority ([email protected]).
6. Cookie Policy
We use cookies to remember your preferences, ensure technical functioning,
and collect anonymized analytics. You can manage or delete cookies at any time
via your browser settings. Some features may not function without cookies.
Third-party services (Google Maps, YouTube, Facebook, LinkedIn) may also place cookies,
which are subject to their own privacy policies.
7. Applicable Law and Jurisdiction
This website and its terms are governed by Belgian law.
In case of dispute, the courts of Brussels shall have jurisdiction.